Our Approach to Mental Health Support

Who We Are

Hi, my name is Ethan, and I am the solo developer behind this project. While I hope to bring other passionate people into the project in the future, for now, I am the "Ottaga Team."

I love coding and developing projects, especially those that help others. In my free time, I enjoy downhill skiing and hiking. But more importantly, I understand firsthand the challenges that bring people to seek mental health support.

Why We Care

I have struggled with extreme anxiety and other mental health issues throughout my life. For years, I felt like I couldn't ask for help because those around me dismissed my struggles. Eventually, I reached a breaking point and finally sought professional help.

The truth is, I should have gotten help much sooner. If I had access to a service like this back then, it could have made a significant difference—providing the support I needed and helping me avoid a lot of unnecessary pain and suffering.

I know what it's like to feel overwhelmed by emotional pain and believe that things will never improve. But I want you to know that things can get better. I care about you and don't want anyone to experience the isolation and struggle I once did. That's why I care so deeply about this work.

If you're having thoughts of self-harm or suicide, please reach out for immediate help:

  • Call 988 for the National Suicide Prevention Lifeline
  • Text "HELLO" to 741741 for the Crisis Text Line
  • Contact your local emergency services (911)

What Makes Us Different

  • Built by someone who understands - This isn't a corporate product; it's built by someone who has lived through mental health struggles
  • Privacy-focused - No tracking cookies, minimal data collection, and transparent practices
  • Personal commitment - Every feature and decision is made with genuine care for user wellbeing

Our Core Principles

Privacy-First Approach

Your privacy is our top priority. We use minimal tracking (only one authentication cookie), store data with SOC 2 certified providers, and give you full control over your information. You have the right to delete all conversations and account data at any time. While we do retain conversation data for up to 24 months to improve our service, you can request deletion at any time.

Clear AI Boundaries

We provide clear boundaries about AI capabilities and limitations. When our AI determines you may need professional help, it will always try to direct you to appropriate resources rather than attempting to handle crisis situations on its own. Our AI is not a replacement for professional therapy, counseling, or medical care.

Honest Communication

We believe in transparency about what our service can and cannot do. We're here to provide supportive conversation and emotional support, but we're upfront about when professional help is needed.

Continuous Improvement

As a solo developer, I'm committed to constantly improving the service based on user feedback and the latest best practices in both technology and mental health support.

Getting Started

Whether you're dealing with anxiety, depression, stress, or just need someone to talk to, we're here to provide a supportive space. Remember, seeking support is a sign of strength, not weakness.

Ready to start? Create an account or try our service to begin your journey toward better mental health.

Remember: While our AI provides emotional support and conversation, it's not a substitute for professional mental health care. If you're experiencing a mental health crisis, please contact emergency services or a mental health professional immediately.